SOCIETY

BUSINESS: 468 PRACTICES


TOPIC:

Initiative

Integrated Management System for Employee Health & Safety and Road Safety

Integrated Management System for Employee Health & Safety and Road Safety
SUBMITTED FROM:

TNT Hellas

TNT is one of the world's largest express delivery companies with a global reach to 200 countries and a very strong position in Europe.

 

Read more: www.tnt.com


Contact

Objective Action

"Zero harm, zero blame, because we care": is the motto under which TNT's policy on working conditions is configured. The policy aims at preventing and reducing accidents at work, lost working hours and occupational diseases, and at promoting the general welfare of workers.

 

Target Audience

  • TNT Employees and Subcontractors

(Contractors’ employees working on the premises or on behalf of TNT)

 

Duration

Continuous. The current 3-year program is close to completion.


Description

TNT is committed to creating and maintaining a safe and healthy environment where people can work safely and happily. The Organization has developed and implemented a documented Integrated Management System which includes provisions for service quality management (ISO 9001), environmental management (ISO 14001), occupational health and safety management (OHSAS 18001) and road traffic safety management in compliance with the requirements of the ISO 39001 international standard.

In this context, we manage health and safety, through a systemic approach. All our operating plants are required to obtain and maintain external certification, OHSAS 18001 being the minimum requirement, in addition to national and local regulatory standards. The health and safety risks related to our operating activities are identified and assessed, and are subsequently managed and controlled to acceptable levels by implementing effective risk controls in the context of business operations. Each function in the company applies a documented risk assessment process. We monitor our performance through a set of performance measurements. The key performance indicator (KPI) for safety is lost time accident (LTA). The annual objectives aim at / lead to improved performance. TNT’s health and safety performance is included in performance management and is subject to quarterly reviews.

Furthermore, we recognize the importance of in Health & Safety performance across the full extent of our operations, a significant part of which is carried out by subcontractors. Where possible, the subcontractors participate in improvement initiatives and educational programs.

To this effect we designed a three-year project which aims to enhance our safety culture and improve lost time accident (LTA) ratio by 50%.

We have developed several behavioral tools regarding security and we apply best practice techniques, including extensive training and guidance, promoting safety culture.

• In November 2013, TNT was the first company in Europe to be ISO 39001:2012 certified for road traffic safety.

• We began our journey in business excellence in 2005 with the acquisition of OHSAS 18001 certification for OHS.

• In February 2014 we partnered with Fleet Forum, an association recognized by the United Nations for its specialization in Road Safety and Carbon Dioxide Management, as well as with other NGOs.

• In July 2015 we created a corporate video for Safe Driving that stresses safety practices, which was used for training of our drivers. We wish to ensure that drivers of our own fleet as well as subcontractors and their staff are informed of safety and protection and are given the right advice, so as to be fully aware of the company's expectations in case of accidents or undesirable events.

• In 2015, we started using a new global reporting system called IMS (Incident Management System) which provides greater transparency and visibility into Health & Safety incidents and facilitates informed decision making.

The new system allows for online reporting on health and safety incidents as well as their main causes. It enhances the quality of data analysis by showing the trends in main causes of accidents while allowing their effective prevention, which eventually results in fewer accidents.

Health programs

• Medical examinations and preventive medical checks (Ophthalmic, Musculoskeletal)

• Measurements of harmful factors (Lighting, Noise, Thermal comfort)

• IE & TA Visiting Programs for each station

• Organized healthcare center

• Personal health records & Eligibility forms for all employees

• Corporate Blood Bank in collaboration with the G. N. Fleming Hospital and voluntary blood donation at least once a year, covering the needs of employees and their families

• First Aid group with includes representatives from all stations and shifts

• First Aid Seminars every two years in collaboration with Hellenic Red Cross

Security programs

• Risk Assessment Studies

• Occupational Risk Assessment

• Maintenance of equipment

• Means of personal protection

• Annual training for emergency response

• Road Accident Response training

• Internal inspections

• Seminars on Work Safety Culture

• Weekly visits at workplaces - H&S safety inspection / walks

• Dangerous Goods compliance

Trainings

• Introductory training in OHS

• Fire Safety - Fire Protection

• Hazardous materials & their management

• Lifting & Carrying heavy weights

• Safe use of Forklifts – Pallet jacks

• First Aid

• Workplace ergonomics

• Stress management

• Safe Driving

• Work safety in warehouses


more...

Impact on Society

As far as road safety is concerned, the stakeholders affected by our performance are company shareholders, employees and their families, our customers, the general public / road users, road accident response services (police, fire service, National Health Care System (ESY) - First Aid services, accident hospitals and rehabilitation institutions.

The goal of the three-year program which involved strengthening safety culture and improving lost time accident (LTA) ratio by 50% was achieved three months before completion. Road accidents at the end of the three-year program were eliminated.



Initiative Location

In all company facilities.


Working with Organization

  • Fleet Forum (Road Safety),
  • Proficient Driving Institute - Zografos S.A. (Road Safety),
  • Amalia Fleming General Hospital (Voluntary Blood Donation / Corporate Blood Bank),
  • Orthobiotiki (Preventive medical examinations),
  • ACRM (Measurements)

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Workers Participation

As this action is addressed to all our employees, their participation is essential in Training (at a 100% percentage), Voluntary Blood Donation, and the preventive medical examinations which are regularly implemented.


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Benefits for Οrganization

This action has important benefits for the interior of the Organization, the most significant of which being the reduction of illnesses and the reduction of employee absenteeism to below 1.5%. In addition, there have been no occupational diseases.

It is important to note that employee satisfaction regarding the importance TNT places on Health & Safety issues is at 90%, according to a 2016 survey.




Connection with Global Goals



No Connection with Global Goals found





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