ECONOMY

BUSINESS: 333 PRACTICES


TOPIC:

Initiative

«Systematic dialogue with the stakeholders»

«Systematic dialogue with the stakeholders»
SUBMITTED FROM:

PAEGAE S.A.

PAEGAE (1907) is 100% subsidiary of NBG, owning facilities of 120,000m2 indoor and 600,000m2 outdoor storage areas and operates in: Warehouse & Distribution Logistics Services, Finished Vehicle Logistics Services, Receipts for Goods pledged as Collateral.

 

Read more: www.paegae.gr


Contact

Objective Action

Constant dialogue with the stakeholders is of crucial importance for understanding and effectively facing the social and corporate challenges for our company. We implement a series of different procedures as a way to deepen dialogue with stakeholders with the ultimate purpose to have a comprehensive picture of their expectations. In this way we are in position to shape our plan of sustainability and corporate responsibility taking under consideration the will and needs of the stakeholders thus, reinforcing the position of the company by meeting their requirements. 

 

Target Audience

This action is addressed to all stakeholders among others, shareholders, employees, suppliers, customers, unions and partners, society (with emphasis on the local society), NGOs and the state. 

 

Duration

The dialogue with the stakeholders is a constant, continuous procedure and the way and frequency of communication depends on the needs of each category of stakeholders.


Description

We consider stakeholders as an essential aspect of our corporate governance. Regular dialogue through formal and informal means of communication with our employees, our customers, our investors, the local society as well as our providers is deemed necessary for our corporate activities as well as for the development and implementation of our strategy.  Communication is also necessary for identifying the needs and expectations of the stakeholders in order to develop our strategy accordingly thus, satisfying their demands and providing them with the necessary information on the company’s response. 

Due to our long-term experience and history, we have been cooperating with all the stakeholders for decades. We implement a series of different procedures as a way to deepen dialogue with the stakeholders. Some of these procedures include round table discussions, regular personal communication, electronic mailing as well as researches which are defined by special procedures. We are in a constant quest of ways to upgrade our provision of services towards our customers, our employees and all stakeholders by extension. We take under consideration alternative points of view regardless of their origin and this is the reason we maintain long-term cooperation with a wide range of stakeholders while we are open to new partnerships that will contribute to developing sustainable solutions. 


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Impact on Society

Dialogue with stakeholders offers us the opportunity to identify and comprehend environmental and social issues that involve the environment we are active in, placing special emphasis on local society. The benefit for the stakeholders is the result of our response to their needs. We look for partners, suppliers and employees from local society, giving priority to local partners where this is applicable. We support local society, educational institutions and state bodies as well as important NGOs that support socially vulnerable groups. We take measures to minimize and offset our negative impacts on the environment in view of maintaining a healthy environment for the local societies. We actively participate in improving the supply chain sector, focusing on sustainability and corporate responsibility. Improving relations with stakeholders is an important axis of sustainability while recognizing that developing smooth communication and cooperation is a reciprocally beneficial practice. 



Initiative Location

The dialogue with the stakeholders is organized and implemented mainly at our headquarters, Magoula, Attica. 


Working with Organization

This action is implemented within the company.


Workers Participation

Dialogue with stakeholders is planned, organized and implemented in cooperation with the employees of the company and particularly with the members of the CSR Unit of PAEGAE who are responsible for managing and implementing this action. 


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Benefits for Οrganization

The contribution of the stakeholders has been instrumental during the materiality analysis. The different groups of stakeholders offer us important feedback with regards to the approach and assessment of material issues that enable us to respond to their needs with transparency and effectiveness. Through this procedure, we have gained better understanding of the basic issues of our business function as well as of the risk management. This procedure guides us on wider decisions by providing us the opportunity to address the important environmental and social issues arising on the environment we are active in. 

By developing communication and cooperation with stakeholders we are in the position to improve our relations with our social partners and particularly with the local society. Furthermore, it is now possible to approach competent and responsible partners and suppliers from the local society since a result of the communication is the mutual understanding of the demands of each side. Finally, an important benefit for the company is the promotion of responsible business as it is formed by the strategy that PAEGAE follows. This enhances the reputation and image of the company towards all stakeholders, such as possible investors. 




Connection with Global Goals



No Connection with Global Goals found





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