Quest Group’s environmentally responsible operation & reduction of carbon footprint

Quest Group’s environmentally responsible operation & reduction of carbon footprint


Quest Holdings SA, is the parent company of the Quest Group, one of the largest Groups in Greece, with strong presence in the fields of Information Technology, Electronic Transactions, Green Energy, as well as Courier and Postal Services.


Read more:  www.quest.gr


Objective Action

Reducing the environmental impact of Group activity by using Green Energy and reducing carbon footprint


Target Audience

business partners, employees, consumers



2011 to today


Quest Group companies plan the operation and development of their activity with environmental responsibility and apply energy-saving and material-saving practices. They accept the principles of the United Nations Climate Change Accord and aim at sustainable production and consumption of their products. Info Quest Technologies, Uni Systems and ACS, implement an integrated environmental management system, which in 2017 was also certified the first two Companies according to ISO 14001: 2004. The focus of the Group's companies is on energy consumption reduction, recycling and specifically on ACS’s carbon footprint reduction

Energy Consumption Monitoring Processes and Improvement Actions

In the Quest Group, energy consumption is systematically measured and annual energy reduction targets are set in the Sustainable Development Report. At the same time, actions are being taken to upgrade the building and technological infrastructure - phased replacement of lamps with new LED technology, replacement of old energy-consuming appliances, installation of automatic power control systems - aiming at the continuous reduction of the energy consumed. In 2017, lamp replacement was completed in 3 buildings on Al. Pantou premises.

In addition, the Group exploits the roofs of two buildings, generating "clean" electricity from photovoltaic installations. In 2017, 293,000 kWh of clean energy was generated, corresponding to 21% of the consumption of the two buildings in which they are located.

The Group has set a target of 4% per year of energy consumed, a target that is achieved systematically.

It is worth mentioning that in the new  "green building" of ACS – currently on licensing process -  following a bioclimatic study it is anticipated to use all the modern possibilities of using systems and materials, which contribute to energy saving, such as the use of exclusively LED lighting sources, smart lighting, selection VRF air conditioning system with high energy utilization ratio, choice of inverter lifts, low energy consumption, very good thermal insulation of the rooms, Also, care is taken to install 500 kW own photovoltaic roof with its own consumption, use of rainwater to meet water needs in auxiliary use (eg WC, green water supply), a special BMS system and exploiting the natural lighting of the building, with a proper design of the roof.


The Group collects and recycles paper, appliances, accumulators, batteries and lamps and has contracts with licensed recycling centers to discard materials, while Uni Systems has implemented a centralized print system that has led to significant paper and toner savings.

Carbon Footprint Assessment of ACS

ACS, due to its work, attaches great importance to the reduction of air pollutants emitted by transport. By 2017, the company has developed new systems to more accurately measure the environmental footprint and improve its performance. Following the Greenhouse Gas Protocol (GHG Protocol) guidelines, the Company's carbon footprint for 2017 was estimated at 18,490 tons of CO2e.

For the calculation, account was taken of:

- Direct emissions according to Scope 1 of the Protocol: Emissions from fuel consumption, refrigerants and A / C systems of ACS installations, as well as ACS proprietary fleets

- Indirect emissions according to Scope 2 of the Protocol: Includes emissions from electricity supplied by ACS consumed at its headquarters

- Indirect emissions according to Scope 3 of the Protocol: Emissions are included a) from the production of fuel consumed by the privately owned fleet and the losses of transmission and distribution of electricity consumed by ACS b) from the disposal and treatment of plant waste c) the disposal and processing of packaging products sold by ACS at the end of its life cycle; and d) the operation of its franchise stores

Fleet management

At the same time, ACS has been developing programs to renew its fleet and reduce fuel consumption at fixed intervals. In these plans, within 2018, a study was carried out to replace a part of the Company's fleet and fleet of its franchisees with newer less polluting vehicles, and to support and subsidize the Company's associates in the management of emissions related to their operation and in the development of programs reducing them. These programs will be implemented within the next 5 years and their cost will be € 10 million.



Impact on Society

Measures to reduce energy consumption have the following effects:

• In terms of annual energy consumption, the reduction target of 4% per annum is systematically achieved, while in 2017 a reduction of 4.9%

• In terms of annual CO2 equivalent, 2014 was 8,877 tonnes, in 2015 it was 8,836 tonnes (about 1% reduction), 2016 was 8,520 tonnes (about 1% reduction) and 2017 was 7,620 tonnes of CO2 (a decrease of about 9% )

• With regard to the collection of recyclable materials for 2017, we have 57,640 kg of paper, 26,440 kg of devices, 108 kg of batteries and 400 kg of batteries.

Initiative Location

Quest Group buildings in Kallithea, Agios Ioannis Rentis, Menidi, Tavros, Kryoneri, Heraklion and Thessaloniki

Working with Organization

Department of Climate Change Services and Sustainable Development of EY Greece for ACS carbon footprint measurement, ABS Quality Evaluations Inc. for the Environmental Management System, Licensed Recycling Companies, Private Entities for Energy Consumption Applications.


Workers Participation

An environmental activation program on environmental issues is being prepared annually and the disposal of materials is facilitated. At the same time initiatives are taken, such as participation in the action "Bicycle at work" Employees are sensitized in reducing energy consumption and recycling and are consciously working to achieve it.

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