CIVIL SOCIETY: 269 PRACTICES
"The Smile of the Child" has supported more than 1,200,000 children and their families. Children victims of all forms of Violence, Children victims of Extinction, Children with health problems, Children who are or are threatened with poverty, have found a solution.
From the very beginning, "The Smile of the Child" has been on alert to respond to the ever-increasing requests for support of children and their families due to the pandemic. The services were enriched following the new and constantly changing social, health and economic conditions.
Children and families in our country.
From the beginning of the pandemic (March 2020) until today.
"The Smile of the Child" developed a strict management protocol for all internal issues of the Organization to ensure the health of the ~300 children it grows in its 11 Houses, the tens of thousands of children it supports and of course its ~500 employees and thousands of volunteers .
The services were enriched following the new and constantly changing social, health and economic conditions.
1. With a telephone, free and anonymous, 24 hours a day, every day on the SOS Line 1056 (designated as an Emergency Line and interconnected with the European Emergency Number 112). (2020: 198.653 calls - 2021: 190.153 calls)
2. With a phone, free and anonymous, 24 hours a day, every day on the European Hotline for Disappearances 116000 (2020: 10,421 calls - 2021: 11,028 calls)
3. With a telephone, free and anonymous, 24 hours a day, every day on the European Line for the support of Children and Adolescents 116111 (2020: 7,411 calls - 2021: 2,437 calls)
4. Support for children with health problems (2020: 13,511 children - 2021: 7,997 children)
5. Supporting children and their families with living problems (2020: 20,219 children - 2021: 16,928 children)
6. Covering emergency movements with the Organization's emergency vehicles
7. Update/Communication
8. Voluntary blood donation actions nationwide (2020: 32 voluntary blood donation stations / 1,643 blood bags - 2021: 27 voluntary blood donation stations / 1,067 blood bags)
9. Interconnection of the SOS Line 1056 with the Psychosocial Support Telephone Line for the coronavirus 10306
Interconnection of the National Children's SOS Line 1056 with the Psychosocial Support Telephone Line for the coronavirus 10306, created by the Ministry of Health. "The Smile of the Child" took over all the calls concerning children and their families.
10. Support for victims of domestic violence (2021: Support for 76 children with their mothers who have suffered domestic violence)
11. Participation in the "Freedom" operation by assisting in 2021 more 460,000 vaccinations in island regions and Northern Greece
12. Smile Academy Education Educational activity for the implementation of distance learning courses with the voluntary participation of teachers. The action is kindly supported by CISCO.
(2020: prevention interventions / remedial teaching / educational seminars / 2,950 participations / 3014.5 hours - 2021: 914 participations of employees for a total duration of 3160 hours of education, training and/or training. / 6 participations of Adult Children in lifelong learning and training actions , of a total duration of 180 hours. / 1389 participations of volunteers in educational meetings of a total duration of 466.5 hours. / 2417 participations of professionals in educational meetings of a total duration of 167.5 hours. / 66 participations of students in the context of seminar training of a total duration of 15 hours. / 567,500 views and 54 learner participations from the general public in the training sessions organized, with a total duration of 21 hours.)
All actions were planned and implemented nationwide.
Nothing would have been achieved and would not have continued with the same consistency, continuity and quality, without the valuable support of the citizens who, despite the difficulties, support the efforts of businesses in every way.
From the first moment, "The Smile of the Child" put its services, human resources and logistical equipment at the disposal of the competent authorities, thus contributing to dealing with the many and multifaceted consequences of the pandemic.
Key institutional partnerships:
Ministry of Health, Ministry of Labor and Social Affairs, Ministry of Culture and Sports, National Blood Donation Center, European Network Against Violence.
Always with absolute observance of the health protocols, as dictated by the institutionally responsible bodies, a decisive role in the implementation of the actions in the context of the pandemic was played mainly by the employees and additionally by the volunteers of the Organization.
It is noted that a decisive role in the management of this emergency situation in the first 6 months was played by the Organization's Crisis Management Group, which was formed immediately, made up of the coordinators of the actions, with great experience.
The team members were in constant communication and cooperation, while at the same time minutes were kept of the regular and extraordinary meetings.
Once again, "The Child's Smile" responded decisively to the new needs arising from the pandemic, but always thanks to the active participation and contribution of businesses and citizens.
