MUNICIPALITIES: 124 PRACTICES
Municipality of Crete established by Kallikrates Program. It resulted by the merger of pre-existing municipalities: Heraklion, Palianis, Temenos, New Bodrum and Gorgolaini.
Raed more: www.heraklion.gr
Informing any interested party about the Urban Planning Service, its structure, responsibilities and staffing and the possibility of electronic communication and interaction with the public
Possibility of direct and equal access of everyone interested in public data of urban planning interest
Reliability of data, their safe retention, their rational and institutionally sound management
Saving working time of the Executive staff of the Service.
To any interested party who can be informed from the introductory page about the responsibilities of the Service and the communication with the employees for his request.
In the [Geopile] section of the Infrastructure are freely available basic sets of geospatial data and information of urban interest which, as they are of different level of specialization, are addressed to a wide range of professionals and individuals.
Local Government Services, auditing bodies, professional branches (engineers of all specialties, lawyers and contractors, owners or employees, businessmen, investors, etc.) have the opportunity to be informed and to obtain data on road planning and permitted building conditions, permits construction, land uses, settlements, streams, archeological zones, dangerous constructions, etc.
The Infrastructure was gradually brought to its current form in the last 5 years with successive extensions in power supply - data documentation and in expansion of functions - applications based on the needs of the users and the current institutional framework.
The Infrastructure Information System includes [internal-intranet] web application for service users and [external-internet] web application, freely accessible to the public.
The Infrastructure consists of the sections:
Introductory page, in which the user is informed about the structure, responsibilities, staffing of Urban Planning and contact details of each employee.
Geopile, where the geospatial data of urban planning interest are hosted.
In an interactive map environment (Google background or orthogonal background), the user displays a combination of thematic levels of urban data at the point of interest. The user can then draw the institutionally approved original diagrams and maps available for the site. More than 1,000 maps and diagrams and a number of Government Gazettes and documents are available as documentation material.
Data overview is serviced and assisted by retrieval, imaging, download and services such as [search], [distance and area measurements], [Print], [point coordinates].
In addition, for the easier extraction of data by the user, gradually and depending on the service needs and the evolving institutional framework for data provision, management applications are created available in the [internal] or [external] version of the Infrastructure
With the use of Information and Communication Technologies, the possibility of direct, easy and equal access is provided to every interested party, more or less specialized in the urban data and the possibility of downloading and using the digital material.
From the starting point of the Infrastructure, for the first time important sets of urban data such as road plans, settlement boundaries, land uses, stream delimitations, archaeological zones, etc., were vectorized in a single orthophoto background and distributed through the Geopile free to the interested public.
In the time course of the evolution of the Infrastructure with the expansion of data and applications, a key innovative feature is its gradual adaptation to the changing service and institutional data.
The number of Infrastructure users from 2017 until today exceeds 40,000 and the connection periods are approaching 250,000.
User satisfaction
Infrastructure has received many positive comments from users, the number of which exceeds 1,100 per month. Based on the answers in the relevant feedback form, interesting indicative statistics emerge such as:
80% of users use the Portal very often and often.
80% of users use the portal for business purposes, with 90% being engineers.
87% of the users are from quite to very happy with the operation and the same percentage considers its operation useful for their service.
The Infrastructure includes geospatial data of urban interest mainly within the administrative boundaries of the Municipality of Heraklion, but also within the boundaries of its territorial jurisdiction, in the neighboring Municipalities of Hersonissos and Malevizi.
The application of cartographic representation of building permits, is based on the cooperation of Urban Planning with the TEE, responsible for the management of the information system [e-Permits] of the Ministry of Interior. The receipt of the data from the TEE system and their visualization in the interactive map of the Geospatial Information Infrastructure is the result of creative cooperation of our bodies, which allows the interoperability of the information systems.
Working group: Department of Technical Archive, Computerization, Citizen Service of the Department of Urban Planning & external collaborators.
The amount of information and data that is accessible at any time to any interested party and available for storage, without the Infrastructure would correspond to hundreds of visits per month to the Service for exchange of paper material and information, at an additional cost to the already burdened staff of the Service.
The savings of time and energy of the executives of the Service, in combination with the immediacy of receiving the information and the validity of the data documentation are the main benefits for the institution.
The satisfaction of the trading public with the Service
Harmonization with the current institutional framework on data sharing and their availability to stakeholders.
